Jun
29
2010
Purchasing Extras for Sites Via your Partner Portal
With yesterday's upgrade to Business Catalyst you now have the ability to purchase extras for your client sites directly from your Partner Portal without having to submit an accounts case to have it be processed manually. When you login to your Partner Portal, go to the 'Clients' tab and then click on a paid client to see their details, there is a new section at the bottom called 'System Usage' underneath the Invoices.

System Usage shows the limits that are currently applied to your clients' site based on the hosting plan they're on (Mini, Regular, Super) and any extras they've upgraded. You will be able to purchase extra:
- Disk Space - charged annually at $10 per 1000MB
- Bandwidth - the standard allocation has been increased to 1000GB as of this month. Additional bandwidth is charged at $1/GB.
- Users - 1 additional user + 10 email accounts is charged at $5/month, 5 additional users + 20 email accounts is charged at $20/month
- Email Accounts - to add extra email accounts you should purchase the user/email account packages listed in the previous item
- Newsletters - will now be prepaid, packages range from $10 for 1000 newsletters to $570 for 190,000 newsletters
- SMS - charged monthly at $10 for 50 SMS

What's in the Pipeline for Client Billing?
In this release we chose to release the Partner Portal version of the 'Purchase Extras' functionality to test adoption rates, rest assured this feature still has many more enhancements in the pipeline. In the coming releases we plan to roll out enhancements to:
- Enable your clients to purchase extras directly from their Admin Console if they are being billed by Adobe Business Catalyst directly
- Enabling 'Purchase Extras' functionality for Partners and Clients who are using Consolidated Billing so their clients extras charges are also consolidated into one bill
- Enable partners to earn commissions on their clients overages
Jun
29
2010
SEO Friendly URLs for Products and Catalogs
It's taken a wee bit longer than expected but I'm extremely excited to announce that we deployed a major upgrade to Business Catalyst this morning. In this release we focused on two very significant features:
- Customizable SEO Friendly URLs for Catalogs and Products to make your online stores easier for search engines to crawl and rank and easier for users to read the URLs
- Enabling Partners to automatically purchase extras such as user accounts, email accounts, disk space, newsletters and more for each of their client sites inside their Partner Portal
Enabling SEO Friendly URLs
Because a number of existing Business Catalyst sites relied on the way the legacy URLs were rendered to access images, CSS and Javascript links that use relative paths, the new SEO Friendly URLs feature has been deployed switched-off by default. To switch it on you'll need to go to "Admin > Google/Bing/Yahoo Optimization" and click the "Enable SEO friendly URLs" button in your sites Admin Console.

How Does it Work?
Once you switch the feature on, the system will automatically rewrite all the URLs for your catalogs and products so they become human readable in the format "http://www.domain.com/catalog/sub-catalog/product-name". For all new catalogs and products that you add from this point on, the system will automatically generate an SEO-friendly URL based on the name and also give you the option to edit the URL in the detail view of that catalog or product.

When automatically creating the URLs based on the name the system follows the following process to produce a URL that's optimized for SEO:
- Converts the whole product name to lowercase characters
- Converts any spaces and any special characters such as '&' and '%' into dashes ('-')
- If there is a naming clash with another folder, catalog or product, the system will automatically append a '-' followed by a number e.g "http://www.domain.com/catalog-1" to create a unique URL

Key Points to Note
- Catalog and product URLs will have natural URL 'breadcrumbs' which increases the usability of your online stores. Users browsing your online stores will be able to guess the entry point URL just by typing the catalog name after the domain or move up a level to a parent catalog by deleting the product or sub-catalog segment of the URL.
- When you edit a catalog URL, it will automatically update the URLs for all of the sub-catalogs and products that belong to that catalog.
- External links to your catalogs and products will continue to function as normal because your legacy URLs are internally 301 redirected to the new URLs when the feature is switched on. This is done with the intention of maintaining SEO (i.e there's no duplicate content).
Known Issue #1: Product Import has been Updated
Due to an extra URL field being added to products, the product export/import feature required an update independent of whether the SEO-Friendly URL feature has been enabled for your site. This affects customers who keep a downloaded copy of their products and edit the file using Excel or similar before uploading the file again to update the products in their Online Store.
Solution: To fix the problem, re-export the products to get the updated product import version or download the updated file template. If you have an existing Products file you will need to add the "SEO Friendly URL" column in the 10th column (Column 'J').

Known Issue #2: Legacy 301 Redirects
An existing 301 redirect for a page pointing to a catalog with the same name generates a redirect error when the SEO-friendly URL is switched on. For example, if a 301 redirect for the URL “/example” page is forwarded to the catalog called "example", this will generate an URL redirect error.
Solution: To fix the problem, please remove any existing 301 redirects to the catalogs or products that are generating the error because they have the same name.
Known Issue #3: Special Characters disallowed in Product Name
Due to the requirement to maintain legacy URLs we have not been able to remove the special character restriction in product names even though the name and URL have been decoupled now. This is because if you choose to switch off the SEO-Friendly URLs feature, it may introduce incompatible product names.
Solution: Engineering is working on a solution for this in the near term future.
What's Next for SEO Friendly URLs?
Given that the engineering team has built up a lot of momentum and expertise around the SEO-Friendly URL architecture, our aim is to make this feature available across Web-Apps, Blogs, Announcements and other modules over the coming months so that the BC platform becomes more SEO friendly. Additionally we are also looking to update the Search and the Sitemap functionality so that all search results and sitemap links are rendered with the SEO-Friendly URLs. Hope you enjoy this feature, the new URLs really are a joy to look at and use...
Jun
02
2010
Next Up: Understanding Your Site and Key BC Concepts
The next video in our "Learn BC" series will help give you a better understanding of key BC concepts and the various modules available in your toolkit when building client sites.
In this episode you'll see how to integrate powerful BC modules in your web designs. We'll begin by taking a closer look at creating a dynamic menu, adding it to a page and overlaying a BC template. From there you'll see how both announcements and image portfolios are managed, and how you can begin moving your own content into your Partner site. Finally, we'll show you how BC customer management is integrated directly into all your web forms, and how visitor's contact data is used to send email campaigns.
Are you new to BC? Make sure you watch all five episodes of the series over at our new "Learn Business Catalyst" channel.
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